Shipping Policy

At Ecofiltro USA, we work to make receiving your order simple and convenient. Please review our shipping policy below for information about shipping costs, delivery estimates, and order processing.

Standard Shipping

Ecofiltro USA covers the cost of standard shipping on eligible orders within the United States.

Standard shipping typically takes 5–8 business days after your order has been processed and shipped.

Business days are Monday through Friday and do not include weekends or federal holidays. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.

Express Shipping

Express or expedited shipping is not covered by Ecofiltro USA.

If an express shipping option is available at checkout, the customer is responsible for the additional shipping cost. Express shipping rates will be displayed at checkout before payment is completed.

Selecting express shipping only affects the carrier's delivery speed and does not necessarily reduce order processing time.

Order Processing

Orders are processed during regular business days. Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Please allow tracking information some time to update after receiving your shipping confirmation.

Delivery Delays

Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside of Ecofiltro USA's control. We are not responsible for carrier delays, severe weather, incorrect delivery estimates, or other shipping disruptions.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. Ecofiltro USA is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Questions About Your Shipment

If you have any questions about your order or shipment, please contact our customer support team at info@ecofiltro.us.

We will be happy to assist you.